https://writtenbykey.com/contact daily 0.75 2024-03-27 https://writtenbykey.com/work-1 daily 1.0 2026-06-23 https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1657138909145-B6IW8IVIBVXDBFG7REI2/Screen%2BShot%2B2022-07-06%2Bat%2B3.18.48%2BPM.jpg Work https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/6f899ab2-8783-430d-9b5f-6ec21e4a0493/Screen+Shot+2022-07-07+at+11.56.22+AM.png Work https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1657213825534-O3LEQAKDJGO84LQIIHXY/Screen%2BShot%2B2022-07-07%2Bat%2B12.04.00%2BPM.jpg Work https://writtenbykey.com/work-1/chotto-motto-6s3zh monthly 0.5 2026-06-23 https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1597356050677-4XXHLWNAOKWUBVH4ZVLO/Screen+Shot+2020-08-13+at+4.57.10+PM.png Work - UX Writing Doesn’t give users much insight as to what’s going on or what to do next. https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1597356461176-1KYR3RXAHM2QK624WOQO/Screen+Shot+2020-08-13+at+4.57.03+PM.png Work - UX Writing Clearly addresses the issue and presents a solution in a concise message. https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1597356508802-FLSCY4PTRZ279UL0YWUX/Screen+Shot+2020-08-13+at+4.58.01+PM.png Work - UX Writing A friendlier tone adds a personal touch to the interface without seeming passive. Suggesting alternative links could also help drive engagement and maintain a positive user experience through an error. https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1598021198780-MLA9MRROFZK7B78NEWYD/Screen+Shot+2020-08-21+at+9.46.03+AM.png Work - UX Writing https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1598021532993-GYM820CSOOQXHOKGBOFW/Screen+Shot+2020-08-21+at+9.51.36+AM.png Work - UX Writing https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1598020790251-KI4VQZ1TY9F87WIA8LGP/Screen+Shot+2020-08-21+at+9.36.13+AM.png Work - UX Writing https://writtenbykey.com/work-1/american-portraiture-kycyc monthly 0.5 2024-03-27 https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1596766702429-O11IDHQ19DGA4YAT0ZLU/Screen+Shot+2020-08-06+at+9.10.25+PM.png Work - UX Writing A customer is trying to send a large sum of money to a friend. We’re required by law to collect identity information about them for amounts over 2,000 dollars. Approach: Design a page for this scenario and write content that asks users to verify their identity by entering their DOB and SSN. Run some user research Define the product voice Write and edit copy Propose UX improvements to streamline the process Solution: Keep things short, sweet, and to the point! I wanted to use a tone consistent with the brand voice without compromising the overall experience. I was mindful of front-loading information and included formatting guides to simplify the process, focusing on a clear call to action and a simplified visual structure. https://writtenbykey.com/work-1/the-ruse-ph83s monthly 0.5 2026-06-23 https://images.squarespace-cdn.com/content/v1/5f2c83c4ac694f6eafa18072/1597122177145-7XQ1S9298CKIY9G8Q6PJ/Screen+Shot+2020-08-10+at+9.44.04+PM.png Work - UX Writing